Nimbus Mechanical

Subscription Membership Terms

Effective date: July 15, 2026 Last updated: July 15, 2026

These Subscription Membership Terms ("Terms") govern the residential home maintenance membership plans ("Membership" or "Plan") offered by Tech & Investments LLC, a Virginia limited liability company, doing business as "Nimbus Mechanical" ("Nimbus," "we," "us," or "our") to you, the customer ("Member," "you," or "your"). By enrolling in a Plan and completing checkout, you agree to these Terms.

1 What the Membership is

A Nimbus Membership is a prepaid annual residential maintenance plan for a single residential property that you own or occupy. It provides scheduled, proactive maintenance visits and member benefits for the covered systems in that property.

A Membership is not insurance, a home warranty, a repair guarantee, or a service contract covering repair or replacement of equipment. It does not guarantee that any covered system will not fail. Inspections and reports we provide are informational assessments as of the date performed, not warranties of future performance (see Section 8).

2 Plans and included services

Included services are listed per tier below. All benefits apply to one covered property identified at enrollment.

Core$249/year ($21/mo equivalent)
Water heater flush · dryer vent cleaning · HVAC filter replacement · smoke/CO detector battery replacement · light bulb replacement · garage door lubrication & safety check · door & window caulking.
Plus$540/year ($45/mo equivalent)
Everything in Core, plus: one (1) HVAC tune-up per year (spring or fall, your choice) · smart thermostat installation & programming · smart doorbell or smart lock installation · weather stripping replacement · squeaky door & cabinet fixes · hardware replacement (handles, knobs, hinges) · bathroom exhaust fan cleaning · 10% off qualifying service calls (see Section 5).
Whole Home$744/year ($62/mo equivalent)
Everything in Plus, plus: major appliance inspections (refrigerator, dishwasher, range) · refrigerator coil cleaning · exterior pressure wash (see Section 7) · annual gutter cleaning · smart home device setup (up to 3 devices/year) · seasonal winterization & spring readiness checks · annual home systems report · priority scheduling · 15% off qualifying service calls (see Section 5).

Included services are performed once per Membership year unless the Plan states a specific frequency or quantity. Included services are per property, not transferable, and have no cash value.

3 Billing — annual only, automatic renewal

Please read — automatic renewal

Your Plan is billed annually in advance. There is no monthly billing option.

Your Membership automatically renews for successive one-year terms. On each renewal date, the payment method on file will be automatically charged the then-current annual price for your tier unless you cancel before that date.

We will send a renewal reminder by email to your address on file at least 30 days before each renewal date, stating the renewal amount, the renewal date, and how to cancel.

You may cancel at any time (see Section 4). To avoid the next annual charge, you must cancel before your renewal date.

The price at renewal may differ from your initial price. Any price change will be disclosed in the renewal reminder before it takes effect. If a founding-member rate-lock applies to you, that locked rate governs your renewals and overrides the preceding sentence.

4 Cancellation and refunds

You may cancel at any time by emailing hello@nimbusmech.com.

Because Plans are prepaid annually and include scheduled services that carry real cost when performed, refunds on cancellation are calculated as follows:

Refund = (prepaid amount for unused full months remaining in the current term) − (total published retail value of all services already rendered during the current term).

The published retail value of each included service is set out in Schedule A and was presented to and agreed by you at checkout.

If the retail value of services already rendered equals or exceeds the prorated unused amount, no refund is due, and your cancellation is effective with no further charge. You will not be billed beyond amounts already paid.

Discount benefits already used (Section 5) are not refundable and are not credited back on cancellation.

Cancellation stops future renewals and future scheduled visits; it does not entitle you to services not yet rendered.

This Section is a material term of your Membership. By agreeing at checkout, you acknowledge that services already delivered have value and that this value is deducted from any refund.

5 Service-call discounts

Plus and Whole Home Members receive a discount (10% and 15% respectively) on qualifying service calls — that is, repair or diagnostic work outside the included maintenance scope, when performed by Nimbus or its partner technician.

The discount applies to labor on qualifying service calls only. It does not apply to parts, equipment, third-party charges, or emergency/after-hours surcharges unless we state otherwise in writing.

The discount is capped at a total of $50 in discount value per Membership year for Plus Members, and $80 in discount value per Membership year for Whole Home Members. Once you have received that total amount in discounts within a Membership year, the discount no longer applies for the remainder of that year.

The discount has no cash value, cannot be combined with other offers, and applies only while your Membership is active and paid.

6 Scope of work — what we do and do not do

Nimbus currently provides residential maintenance, inspection, and tune-up services and low-voltage device installation only.

We do not, under any Membership:

"Installation" of smart thermostats, doorbells, locks, and smart-home devices refers to low-voltage, plug-and-play, or direct-replacement installation not requiring a permit. If a device requires new wiring, panel work, or permitted work, it is outside Membership scope and we will decline or refer it.

If, during a visit, our technician identifies work outside Membership scope, we will inform you. Any such work is a separate, quoted engagement subject to a separate agreement and is not covered by your Membership fee.

7 Exterior pressure washing (Whole Home only)

The Whole Home Plan includes one (1) exterior pressure wash per Membership year, subject to these limits:

Pressure washing may be performed by a qualified subcontractor engaged by Nimbus.

You are responsible for clearing the work area and for disclosing in advance any fragile surfaces, prior water-intrusion issues, or damaged seals. Nimbus is not liable for damage arising from undisclosed pre-existing conditions or from surfaces we identified as excluded.

8 Inspections and reports are not warranties

Appliance inspections, HVAC tune-ups, systems reports, and safety checks reflect the condition observed on the date of service only. They are not a warranty, guarantee, or representation that any system will continue to function or will not fail. Nimbus is not liable for equipment failure, malfunction, or damage occurring after an inspection or tune-up, except to the extent directly caused by our negligence in performing the service.

9 Scheduling and property access

Visits are scheduled by mutual arrangement. Whole Home Members receive priority scheduling.

You are responsible for providing safe, timely access to the property and to the systems to be serviced. Missed or inaccessible appointments may be treated as a rendered visit at our discretion after reasonable notice and rescheduling attempts.

Where you provide entry codes or access credentials, we store them securely, limit access to the assigned technician, and time-bound that access to the scheduled visit.

10 Insurance, liability, and limitation

Nimbus maintains general liability insurance.

To the maximum extent permitted by law, Nimbus's total liability arising out of or relating to the Membership or any service is limited to the amount you paid for the current Membership term. We are not liable for indirect, incidental, or consequential damages.

Nothing in these Terms limits liability that cannot be limited under Illinois law, including liability for our own negligence or willful misconduct where non-waivable.

11 Payments, disputes, and chargebacks

Payments are processed by our third-party processor (Stripe). By enrolling you also agree to the processor's terms.

If a charge is unauthorized or in error, contact us first at hello@nimbusmech.com so we can resolve it directly.

You agree that filing a payment-card chargeback for services already rendered, in circumvention of Section 4, is a breach of these Terms. Your checkout consent, timestamped by our processor, together with Schedule A, evidences your agreement to these refund terms.

12 Governing law and venue

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws rules. Any dispute will be brought exclusively in the state or federal courts located in Cook County, Illinois, and you consent to that jurisdiction.

13 Changes to these Terms

We may update these Terms prospectively. Material changes affecting active Members will be communicated by email and will take effect at your next renewal, not mid-term, unless required earlier by law.

14 Contact

Nimbus Mechanical · hello@nimbusmech.com

Schedule A — Published retail service values
Included serviceRetail value
HVAC tune-up$189
Water heater flush$149
Dryer vent cleaning$189
HVAC filter replacement (per visit)$49
Smoke/CO battery replacement (per visit)$39
Garage door lubrication & safety check$119
Door & window caulking (per visit)$129
Smart thermostat install & programming$149
Smart doorbell / lock install$149
Weather stripping replacement$119
Bathroom exhaust fan cleaning$99
Major appliance inspection (per appliance)$99
Refrigerator coil cleaning$99
Exterior pressure wash (up to 2,500 sq ft)$449
Annual gutter cleaning$199
Smart home device setup (per device)$79
Seasonal winterization / spring readiness check$149
Annual home systems report$99